Shipping policy
Thank you for shopping with KMA’Z Creations. Each order is prepared with care, and we appreciate your patience as we create and ship your items.
Processing Time
Orders are typically processed within 3–7 business days (excluding weekends and holidays).
Processing time does not include shipping transit time.
Please note that during high-volume seasons or product launches, processing times may vary.
Shipping Methods & Delivery
We ship within the United States using trusted carriers. Shipping rates and delivery estimates are calculated at checkout.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Delays
While we do our best to ensure timely delivery, KMA’Z Creations is not responsible for shipping delays caused by:
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Postal service or carrier delays
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Weather conditions
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Incorrect or incomplete shipping addresses
Once a package is in the carrier’s possession, delivery timing is outside of our control.
Incorrect Addresses
Please double-check your shipping address before completing your order.
Orders shipped to an incorrect address provided at checkout are not eligible for refunds or replacements.
Lost or Stolen Packages
KMA’Z Creations is not responsible for lost or stolen packages once marked as delivered by the carrier. We recommend selecting a secure delivery location.
Damaged or Incorrect Items
If your order arrives damaged or you receive the incorrect item, please contact us within 7 days of delivery at:
Include your order number and clear photos of the issue so we can assist you promptly.
Thank you for supporting KMA’Z Creations. Your patience and understanding allow us to continue creating faith-filled pieces with intention and care.